Email Us
The fastest way to reach us is email. Write to jerseyhelp@hotmail.com and a real person on our support team will reply.
Tip: For order-related questions, include your order number and the email address used at checkout. For sizing questions, tell us your height, weight and usual fit preference — we'll recommend a size.
Order Status & Tracking
Every order receives a shipping confirmation email with a tracking number once it ships. Tracking information may take 24-48 hours to update after you receive the email. If you haven't received tracking information within 5 business days of ordering, email us and we'll check on it right away.
Sizing Help
Our fan jerseys come in adult, youth and toddler sizes. Sizing varies slightly by style, so if you're between sizes or buying for a growing fan, tell us the measurements and we'll point you to the right fit. You can also exchange sizes after delivery — see our Refund & Return Policy for details.
Shipping Questions
We ship worldwide with flat-rate pricing: $7 standard shipping (free on orders of $49 or more) and $12.80 expedited shipping. Full details on processing times and delivery estimates are in our Shipping Policy.
Returns & Refunds
Not the right size or changed your mind? You have 30 days of free returns and exchanges from delivery, and every order carries a 365-day after-sales guarantee against quality defects. Email us first so we can issue your return instructions, then send the jersey back in its original condition. Refund timelines and requirements are explained in the Refund & Return Policy.
Before You Email
Many common questions are answered in our policy pages:
- Shipping Policy — rates, destinations and delivery estimates
- Refund & Return Policy — returns, exchanges and refunds
- Terms of Service — how orders and the site work
- Privacy Policy — how your data is handled