- Information We Collect
- How We Use Your Information
- Cookies & Tracking Technologies
- Sharing of Your Information
- Data Retention
- Your Rights (GDPR / CCPA)
- Children's Privacy
- International Transfers
- Data Security
- Changes to This Policy
- Contact Us
Welcome to Pro Sports Kit ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website prosportskit.com (the "Site") and make purchases from us.
By accessing the Site, you agree to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information You Provide
When you place an order, create an account, or contact us, we collect:
- Full name
- Email address (jerseyhelp@hotmail.com contact path)
- Shipping & billing address
- Phone number (for delivery purposes only)
- Payment information (processed by our payment processors; we do not store full card numbers)
- Account credentials (if you register an account)
- Order history and product preferences
1.2 Information Automatically Collected
When you visit the Site, we and our third-party service providers may automatically collect:
- IP address, browser type, device type, operating system
- Referring URLs, pages viewed, time spent on pages, click patterns
- Approximate geographic location (city/country level, derived from IP)
- Cookies, pixels, and similar tracking technologies (see Section 3)
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order fulfillment: process payments, ship products, send order confirmations and tracking updates.
- Customer service: respond to inquiries, returns, and exchanges.
- Site improvement: analyze usage patterns, fix bugs, and improve the shopping experience.
- Marketing: with your consent (or where permitted by law), send promotional emails about new products, sales, and events. You can opt out at any time via the "unsubscribe" link in any email.
- Security & fraud prevention: detect and prevent fraudulent transactions, protect our rights and the safety of other users.
- Legal compliance: comply with applicable laws, regulations, and legal processes.
3. Cookies & Tracking Technologies
We use cookies, web beacons, and similar technologies to operate the Site, remember your preferences, and analyze traffic. For full details, see our Cookie Policy.
4. Sharing of Your Information
We do not sell your personal information. We share information only with:
- Payment processors (e.g., Stripe, PayPal, Shopline Payments) to process transactions.
- Shipping carriers (e.g., USPS, UPS, DHL, FedEx) to deliver your orders.
- Analytics providers (e.g., Google Analytics) to understand Site usage. These providers may set their own cookies.
- Email service providers (e.g., Klaviyo, Mailchimp) to send transactional and marketing emails.
- Customer service tools (e.g., Zendesk) to handle support inquiries.
- Legal authorities when required by law or to protect our legal rights.
- Business transfers in the event of a merger, acquisition, or sale of assets.
All third parties are contractually obligated to use your information solely to perform services for us and to protect it with appropriate safeguards.
5. Data Retention
We retain personal information for as long as needed to fulfill the purposes outlined in this Privacy Policy, including for tax, accounting, and legal reporting requirements. Typically:
- Order records: 7 years (tax and accounting purposes)
- Account information: until you delete your account
- Marketing email consent: until you unsubscribe
- Analytics data: up to 26 months (Google Analytics default)
6. Your Rights
6.1 EU / UK Residents (GDPR)
You have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your data ("right to be forgotten")
- Restrict or object to processing of your data
- Request portability of your data in a machine-readable format
- Withdraw consent at any time (where processing is based on consent)
- Lodge a complaint with your local data protection authority
6.2 California Residents (CCPA / CPRA)
You have the right to:
- Know what personal information we collect, use, share, or sell
- Request access to your personal information
- Request deletion of your personal information
- Opt out of the sale or sharing of personal information (we do not sell)
- Correct inaccurate personal information
- Limit use of sensitive personal information
- Non-discrimination for exercising your privacy rights
To exercise these rights, contact us at jerseyhelp@hotmail.com. We will respond within 30 days.
7. Children's Privacy
The Site is not directed to children under the age of 13 (or under 16 in the EU/UK). We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.
8. International Data Transfers
Pro Sports Kit operates globally. By using the Site, you understand that your information may be transferred to, stored, and processed in countries other than your country of residence, including the United States and countries where our service providers operate. We use appropriate safeguards (such as Standard Contractual Clauses) to protect your information during such transfers.
9. Data Security
We implement industry-standard technical and organizational safeguards to protect your personal information, including SSL/TLS encryption for data in transit, restricted access to personal data on a need-to-know basis, and regular security reviews. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The "Last updated" date at the top of this page indicates when the latest revisions came into effect. Material changes will be notified via email (if you have an account) or a prominent notice on the Site.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
- Email: jerseyhelp@hotmail.com
- Contact form: our contact page
- Website: https://prosportskit.com
This Privacy Policy is provided in English. Translations, where provided, are for convenience only; the English version prevails in case of conflict.