Ottawa Senators Alternate Custom Premium Jersey - Red

$92.90 USD

$149.99 USD

Size

XS: chest 31.5-35in S: chest 35-37.5in M: chest 37.5-41in L: chest 41-44in XL: chest 44-48.5in XXL: chest 48.5-53.5in 3XL: chest 53.5-58in 4XL: chest 58-63in 5XL: chest 63-68in

Size Guide

Jerseys, shorts, jackets, pants & more · men's, women's, youth & toddler · prosportskit.com

The right size, the first time. All charts below use international standard body measurements — in inches and centimeters — covering jerseys, shorts, jackets, hoodies and pants.

Not sure which size to pick? No problem — just place your order with the size you think fits best. Then send us your height, chest and waist measurements (plus hip for shorts and pants) via the order message or email, and our team will double-check your size before shipping. If a different size fits you better, we'll send that one instead — you'll get the size that actually fits, not the one you guessed.

1. How to Measure

Take these measurements over a thin t-shirt (never outerwear), standing relaxed with your arms at your sides. Use a soft measuring tape — if you don't have one, wrap a piece of string around the point, mark it, then measure the string against a ruler.

1. Chest — most importantMeasure around the fullest part of your chest, directly under the armpits. Keep the tape parallel to the floor and don't puff your chest out.

2. WaistMeasure around your natural waistline — the narrowest part of your torso, usually just above the belly button.

3. Hip — for shorts & pantsMeasure around the fullest part of your hips and seat, with your feet together. This is the key number for bottoms.

4. Body LengthMeasure from the highest point of your shoulder (next to the collar) straight down to where you want the hem to sit.

5. SleeveFor long-sleeve jerseys and jackets (NFL, MLB, NHL): measure from the shoulder seam down to your wrist with your arm slightly bent.

6. Inseam — for pantsMeasure from your crotch straight down to your ankle bone along the inside of your leg. This determines pant length.

Golden rule: your chest measurement is the number that matters most for jerseys, jackets and hoodies; your waist and hip drive shorts and pants. Match them to the charts below — and if you're between two sizes, always size up.

2. Fit by League

Not all jerseys are cut the same way. Before you pick a size, know how each league's jersey is designed to fit:

League	Fit Type	How It Should Feel
Soccer	Athletic / slim	Close to the body; size up for a looser look
NBA	Standard / slightly long	Relaxed through the chest, longer hem
NFL	Roomy / boxy	Classic oversized game-day look
MLB	Full / button-front	Relaxed traditional baseball cut
NHL	Very loose	The loosest cut of all leagues — order your true size, no need to size up

All replica and fan-edition jerseys follow the league's traditional silhouette, matching official retail sizing standards.

3. Quick Size Finder

Know your chest measurement? Find your size in every league at a glance:

Your Chest	Chest (cm)	Soccer	NBA	NFL	MLB	NHL
33–35"	84–89	XS–S	S	S	S	S
35–37"	89–94	S	S–M	S	S–M	S
37–40"	94–102	M	M–L	M	M	S–M
40–43"	102–109	L	L	L	L	M
43–47"	109–119	XL	XL	XL	XL	L
47–51"	119–130	2XL	2XL	2XL	2XL	XL
51–55"	130–140	3XL	3XL	3XL	3XL	2XL
55"+	140+	3XL	3XL	4XL	3XL	3XL

Chest measurements are body measurements, not garment measurements. Prefer a looser fit? Choose the larger size whenever you're between two.

4. NFL Football Jerseys Roomy / boxy fit

NFL replica jerseys are cut full and boxy, the classic sideline look. They're designed to layer over a t-shirt or hoodie.

Men's NFL Jerseys

Size	Chest (in)	Chest (cm)	Waist (in)	Length (in)	Length (cm)	Sleeve (in)
S	35–38	89–97	29–32	29	74	17.5
M	38–41	97–104	32–35	30	76	18.5
L	41–44	104–112	35–38	31	79	19.5
XL	44–48	112–122	38–43	32	81	20.5
2XL	48–53	122–135	43–48	33	84	21.5
3XL	53–58	135–147	48–53	34	86	22.5
4XL	58–63	147–160	53–58	35	89	23.5

Order your true size for the classic boxy NFL fit. Already broad-chested or planning to layer over a hoodie? Go one size up.

Women's NFL Jerseys

Size	Chest (in)	Chest (cm)	Waist (in)	Length (in)	Length (cm)
XS	31–33	79–84	25–26	26	66
S	33–35	84–89	26–28	27	69
M	35–38	89–97	28–31	27.5	70
L	38–41	97–104	31–34	28	71
XL	41–44	104–112	34–37	28.5	72
2XL	44–47	112–119	37–40	29	74

Women's NFL jerseys have a tapered, contoured cut. If you prefer the classic boxy look, order a men's size S or M instead.

Youth NFL Jerseys

Size	Ages	Chest (in)	Chest (cm)	Height (in)	Height (cm)
S	7–8	26–27	66–69	50–54	127–137
M	9–12	28–30	71–76	55–60	140–152
L	13–15	31–33	79–84	61–63	155–160
XL	16–18	34–36	86–91	64–67	163–170

Youth XL fits most teenagers up to about 5'6" (168 cm); after that, move to a men's S.

5. NBA Basketball Jerseys Standard / long fit

NBA jerseys are sleeveless with a slightly longer hem, standard through the chest and shoulders.

Men's NBA Jerseys

Size	Chest (in)	Chest (cm)	Length (in)	Length (cm)	Shoulder (in)
S	37–39	94–99	28.5	72	17
M	39–41	99–104	29.5	75	18
L	41–43	104–109	30.5	77	19
XL	43–46	109–117	31.5	80	20
2XL	46–49	117–124	32.5	83	21
3XL	49–52	124–132	33.5	85	22

Women's NBA Jerseys

Size	Chest (in)	Chest (cm)	Length (in)	Length (cm)
S	33–35	84–89	26.5	67
M	35–37	89–94	27	69
L	37–40	94–102	27.5	70
XL	40–43	102–109	28	71
2XL	43–46	109–117	28.5	72

Youth NBA Jerseys

Youth NBA jerseys follow the same sizing as the general youth chart in Section 9 (S / M / L / XL by age and height).

6. MLB Baseball Jerseys Full / button-front fit

MLB jerseys are button-front with a relaxed traditional baseball cut — full through the chest and body, hem sits at the hip.

Men's MLB Jerseys

Size	Chest (in)	Chest (cm)	Length (in)	Length (cm)	Sleeve (in)
S	36–38	91–97	28	71	17.5
M	38–41	97–104	29	74	18.5
L	41–44	104–112	30	76	19.5
XL	44–48	112–122	31	79	20.5
2XL	48–52	122–132	32	81	21.5
3XL	52–56	132–142	33	84	22.5

Women's MLB Jerseys

Size	Chest (in)	Chest (cm)	Length (in)	Length (cm)
S	33–35	84–89	26.5	67
M	35–37	89–94	27	69
L	37–40	94–102	27.5	70
XL	40–43	102–109	28	71
2XL	43–46	109–117	28.5	72

7. NHL Hockey Jerseys Very loose fit

Hockey jerseys are the roomiest cut in sports — wide through the chest and body with extra-long sleeves, designed to be worn over layers. Order your true chest size; do not size up unless you want an extremely oversized fit.

Men's NHL Jerseys

Size	Chest (in)	Chest (cm)	Length (in)	Length (cm)	Sleeve (in)
S	40–43	102–109	30	76	24
M	43–46	109–117	31	79	25
L	46–49	117–124	32	81	26
XL	49–52	124–132	33	84	27
2XL	52–55	132–140	34	86	28
3XL	55–58	140–147	35	89	29

NHL jerseys naturally run 1–2 sizes roomier than soccer or NBA jerseys of the same label. A 40" chest wears an NHL S the way it wears a soccer L.

8. Soccer Jerseys Athletic / slim fit

Soccer jerseys are the slimmest, most tailored cut — designed to sit close to the body like the kits players wear. If you like a relaxed fit or plan to wear a layer underneath, size up one.

Men's Soccer Jerseys

Size	Chest (in)	Chest (cm)	Length (in)	Length (cm)	US Size	EU Size
XS	33–35	84–89	27	69	34–36	44
S	35–37	89–94	28	71	36–38	46
M	37–40	94–102	29	74	38–41	48–50
L	40–43	102–109	30	76	42–44	52–54
XL	43–47	109–119	31	79	46–48	56
2XL	47–51	119–130	32	81	50–52	58–60
3XL	51–55	130–140	33	84	54–56	62

Women's Soccer Jerseys

Size	Chest (in)	Chest (cm)	Waist (in)	Length (in)	Length (cm)	US Size
XS	30–32	76–81	24–25	25	64	2–4
S	32–34	81–86	25–27	26	66	4–6
M	34–37	86–94	27–30	26.5	67	8–10
L	37–40	94–102	30–33	27	69	12–14
XL	40–44	102–112	33–37	27.5	70	16–18
2XL	44–48	112–122	37–41	28	71	20–22

Youth Soccer Jerseys

Youth soccer jerseys follow the general youth chart in Section 9. Youth XL transitions naturally into a men's S.

9. Youth & Toddler Sizes

Our youth sizes run unisex and are consistent across NFL, NBA, MLB, NHL and soccer jerseys. When buying for a growing fan, size up — kids always grow into jerseys faster than they wear them out.

Youth Jerseys (Ages 7–18)

Size	Ages	Chest (in)	Chest (cm)	Height (in)	Height (cm)	Weight (lb)
S	7–8	26–27	66–69	50–54	127–137	55–70
M	9–12	28–30	71–76	55–60	140–152	75–95
L	13–15	31–33	79–84	61–63	155–160	100–120
XL	16–18	34–36	86–91	64–67	163–170	125–145

Toddler Jerseys (Ages 2–4)

Size	Ages	Height (in)	Height (cm)	Chest (in)	Chest (cm)	Weight (lb)
2T	2	33–35.5	84–90	21	53	26–29
3T	3	36–38.5	92–97	22	56	30–34
4T	4	39–41	99–104	23	58	35–39

Toddler sizes are only available for select teams. When in doubt between 2T and 3T, choose 3T — toddlers grow fast.

10. Shorts Elastic waist / drawstring

Our basketball, soccer and training shorts follow international athletic-wear standards, sized by waist measurement. Most styles have an elastic waist with drawstring, so each size covers a comfortable range — match your waist and don't overthink it.

Men's Shorts

Size	Waist (in)	Waist (cm)	Hip (in)	Hip (cm)	Shorts Length (in)	Length (cm)
S	29–32	74–81	35–37.5	89–95	18–19	46–48
M	32–35	81–89	37.5–41	95–104	19–20	48–51
L	35–38	89–97	41–44	104–112	20–21	51–53
XL	38–43	97–109	44–48	112–122	21–22	53–56
2XL	43–47	109–119	48–52	122–132	22–23	56–58
3XL	47–52	119–132	52–56	132–142	23–24	58–61

Length shown is outseam (waistband to hem). Basketball shorts run longer (9–11" inseam); soccer shorts run shorter (5–7" inseam) with a slimmer cut — for soccer shorts, size up if you're between sizes.

Women's Shorts

Size	Waist (in)	Waist (cm)	Hip (in)	Hip (cm)	US Size
XS	24–25	61–64	33–34.5	84–88	2–4
S	25–27	64–69	34.5–36.5	88–93	4–6
M	27–30	69–76	36.5–39	93–99	8–10
L	30–33	76–84	39–41.5	99–105	12–14
XL	33–37	84–94	41.5–44.5	105–113	16–18
2XL	37–41	94–104	44.5–47.5	113–121	20–22

Women's shorts are cut with a shorter rise and slightly slimmer thigh than men's. Prefer a longer, looser fit? Order a men's small instead.

Youth Shorts

Youth shorts follow the general youth chart in Section 9 — match the child's waist or weight to the same youth S / M / L / XL as jerseys.

11. Jackets & Hoodies Layer-friendly fit

Bomber jackets, track jackets, windbreakers and hoodies are cut to international standard outerwear sizing — roomy enough to layer over a jersey or t-shirt. If you plan to wear yours over a hoodie in winter, go one size up.

Men's Jackets & Hoodies

Size	Chest (in)	Chest (cm)	Waist (in)	Length (in)	Length (cm)	Sleeve (in)
S	35–38	89–97	29–32	26–27	66–69	33.5
M	38–41	97–104	32–35	27–28	69–71	34.5
L	41–44	104–112	35–38	28–29	71–74	35.5
XL	44–48	112–122	38–43	29–30	74–76	36.5
2XL	48–53	122–135	43–48	30–31	76–79	37.5
3XL	53–58	135–147	48–53	31–32	79–81	38.5

Sleeve is measured from the center back of the collar to the cuff (standard outerwear method), so it runs longer than the shoulder-to-wrist measurement used for jerseys.

Women's Jackets & Hoodies

Size	Chest (in)	Chest (cm)	Waist (in)	Length (in)	Length (cm)
XS	31–33	79–84	25–26	23–24	58–61
S	33–35	84–89	26–28	24–25	61–64
M	35–38	89–97	28–31	25–26	64–66
L	38–41	97–104	31–34	26–27	66–69
XL	41–44	104–112	34–37	27–28	69–71
2XL	44–47	112–119	37–40	28–29	71–74

Cropped jacket styles run 2–3" shorter than shown. Product pages will note when a style is cropped or oversized.

Youth Jackets & Hoodies

Youth jackets and hoodies follow the general youth chart in Section 9 by age and height.

12. Pants, Joggers & Track Pants Drawstring waist

Track pants and joggers are sized by waist with a drawstring closure, so each size adjusts comfortably. Match your waist first; then check inseam for length. Regular inseam fits heights from 5'6" to 6'1" (168–185 cm).

Men's Pants

Size	Waist (in)	Waist (cm)	Hip (in)	Hip (cm)	Inseam (in)	Inseam (cm)
S	29–32	74–81	35–37.5	89–95	30–31	76–79
M	32–35	81–89	37.5–41	95–104	30.5–31.5	77–80
L	35–38	89–97	41–44	104–112	31–32	79–81
XL	38–43	97–109	44–48	112–122	31.5–32.5	80–83
2XL	43–47	109–119	48–52	122–132	32–33	81–84
3XL	47–52	119–132	52–56	132–142	32–33	81–84

Taller than 6'1" (185 cm)? Let us know in your order message and we'll prioritize longer-inseam stock for you.

Women's Pants

Size	Waist (in)	Waist (cm)	Hip (in)	Hip (cm)	Inseam (in)	Inseam (cm)
XS	24–25	61–64	33–34.5	84–88	28.5–29.5	72–75
S	25–27	64–69	34.5–36.5	88–93	29–30	74–76
M	27–30	69–76	36.5–39	93–99	29.5–30.5	75–77
L	30–33	76–84	39–41.5	99–105	30–31	76–79
XL	33–37	84–94	41.5–44.5	105–113	30–31	76–79
2XL	37–41	94–104	44.5–47.5	113–121	30–31	76–79

Women's leggings-style pants run one size snug; track pants follow the chart above.

Youth Pants

Youth track pants and joggers follow the general youth chart in Section 9 by age and height.

13. International Conversions

Shopping from outside the US? Convert your local size to our US-letter sizing:

Men's Tops Conversion

US (Our Size)	EU / DE	UK	Italy	France	Japan	China
XS	44	34	44	40	S	160/84A
S	46	36	46	42	M	165/88A
M	48–50	38–40	48–50	44–46	L	170/92A
L	52	42	52	48	XL	175/96A
XL	54	44	54	50	XXL	180/100A
2XL	56–58	46–48	56	52	3XL	185/104A
3XL	60	50	58	54	4XL	190/108A

Women's Tops Conversion

US (Our Size)	EU / DE	UK	France	Italy	Japan
XS	34–36	6	36	38	5–7
S	36–38	8	38	40	9
M	38–40	10	40	42	11
L	40–42	12	42	44	13
XL	42–44	14	44	46	15
2XL	44–46	16	46–48	48	17

Conversions are approximate and follow international garment standards (ISO 3636-family sizing). When in doubt, always order by your actual chest measurement.

Men's Bottoms Conversion (Shorts & Pants)

US (Our Size)	Waist (in)	EU / DE	UK	Italy	France	Japan
S	29–32	44–46	30–32	44–46	38–40	76–81
M	32–35	48	32–34	48	40–42	81–89
L	35–38	50	34–36	50	42–44	89–97
XL	38–43	52–54	36–38	52–54	44–46	97–109
2XL	43–47	56–58	38–40	56	48–50	109–119
3XL	47–52	60	40–42	58–60	52–54	119–132

Japan column shows waist in centimeters, as Japanese bottoms are labeled by waist cm.

14. Sizing FAQ

Do your jerseys run big or small?

Each league follows its traditional cut: soccer is slim, NBA is standard, NFL and MLB are roomy, NHL is the loosest. Match your chest measurement to the chart for your league and you'll get the intended fit. If you're ordering across leagues for the first time, check the Quick Size Finder in Section 3 — the same body often wears a different size in different leagues.

I'm between two sizes — which should I pick?

Size up. Jerseys are casual wear designed to be worn relaxed; a half-size of extra room always looks better than a snug fit. The only exception is NHL hockey jerseys — they already run very loose, so stay at your true size.

Should I buy men's or women's jerseys?

Women's jerseys have a tapered, contoured cut through the waist; men's jerseys are cut straight and boxy. Many fans prefer the men's fit for the classic oversized look — that's a style choice, not a sizing error. Women ordering a men's cut should typically go one size down from their women's size.

Youth XL or men's S — which one for a teenager?

Youth XL fits up to about 5'6" (168 cm) and a 34–36" chest. Above that, move to a men's S — it's cut longer in the body and sleeves.

Do I wear the same size in jerseys, shorts and jackets?

Usually close, but not always. Jerseys and jackets are sized by chest; shorts and pants are sized by waist and hip — many fans wear a jersey L but a shorts M. Always check the chart for the product type you're ordering rather than reusing your jersey size across categories.

What if the size still isn't right?

No problem. Every order is covered by our 30-day free returns and exchanges policy — swap for a different size and we'll make it right. Questions before you order? Email jerseyhelp@hotmail.com with your chest measurement and the item you're eyeing, and our team will recommend a size within 12–24 hours. Or simply place your order and send us your height, chest and waist measurements in the order message — we'll verify your size before shipping (see the note at the top of this page).

Measure twice, cheer once. Sixty seconds with a tape measure beats two weeks of waiting for an exchange.

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Ottawa Senators Alternate Custom Premium Jersey - Red

Rink lights, playoff atmospheres, overtime electricity — this Ottawa Senators jersey in red is your connection to the fastest game on ice.

Why Fans Keep Coming Back to This One

The standard cut is designed to flatter without being restrictive. It's the kind of fit that works for game day, a casual Friday, or a weekend pickup game.
When you wear Ottawa Senators colors, you're joining a community that spans generations. This jersey is your visible connection to that story.
Your name, your number, your Ottawa Senators jersey. Customization turns team gear into personal gear — the one jersey in the stadium nobody else has.
Put your own name across the shoulders and pick your number. It's the deepest cut of fandom there is: literally wearing your allegiance.
Every detail matters. From the crisp screen-printed numbers to the reinforced stitching at the collar and sleeves, this jersey is built to last season after season.

Everything You Need to Know

League	NHL
Edition	Custom Fan Jersey
Sport	Hockey
Color	Red
Fit	Standard Fit
Customization	Add your name and number

This jersey supports custom name and number printing. Make it uniquely yours.

From Tailgate to Fourth Quarter

From the home opener to a Game 7, this Ottawa Senators jersey is the piece you'll be wearing in every big-moment photo.

Why Shop With Confidence

If you like a looser fit for layering or comfort, go up one size. The jersey has enough structure to look great either way.
To keep your jersey looking fresh, machine wash inside out in cold water and hang dry. Avoid ironing directly on printed areas to preserve the graphics.

Before You Order

Can I wear this NHL jersey over a hoodie?

Yes — that's the classic hockey-fan look. The roomy cut is designed with layering in mind, so a hoodie underneath fits comfortably.

Is this jersey suitable for both men and women?

Yes, the standard fit and classic cut work well for both men and women. The sizing is versatile and the design is unisex-friendly.

Is this jersey comfortable for everyday wear?

Yes, the breathable fabric and standard fit make it comfortable for everyday casual wear, not just game days. It pairs easily with jeans, shorts, or sweats.

What is the difference between replica and game jerseys?

Replica jerseys are designed to mirror the on-field look with fan-focused comfort and materials, while game jerseys may include more performance-oriented features. Both deliver authentic-style team styling.

Your Turn to Rep the Team

Make it yours. Order this custom Ottawa Senators jersey with your name and number today — free shipping on orders over $49.

Shipping Policy

Last updated: August 27, 2026 · ProSportsKit (prosportskit.com)

This Shipping Policy explains how orders placed on ProSportsKit (prosportskit.com) are processed, shipped, and delivered. By placing an order, you agree to the terms below.

1. Order Processing Time

Orders are processed within 1-3 business days after payment confirmation (excluding weekends and public holidays).
During peak periods (e.g., new season launches, holidays, sales events), processing may take up to 5 business days.
You will receive an order confirmation email immediately after checkout, and a shipping confirmation email with tracking information once your order ships.

Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Destinations

We ship worldwide. Standard Shipping and Expedited Shipping are available to every destination we serve, at the flat worldwide rates listed in Section 3. Certain remote regions and P.O.-box-only addresses may be excluded for expedited parcels; if we cannot ship to your address, we will contact you promptly.

We do not ship to P.O. boxes for certain large or expedited orders. If a P.O. box-only address is entered, we will contact you for an alternative.

3. Shipping Methods, Costs & Estimated Delivery

We offer simple flat-rate shipping worldwide. The rates and estimated delivery times below apply to every destination we serve; the exact rate for your order is confirmed at checkout.

3.1 Standard Shipping (Worldwide)

Order Value	Shipping Cost	Estimated Transit Time
Under $49	$7.00	7-15 business days
$49 and above	FREE	7-15 business days

3.2 Expedited Shipping (Worldwide)

Method	Shipping Cost	Estimated Transit Time
Expedited Shipping	$12.80	5-10 business days

Free shipping: Orders of $49 or more ship free worldwide via Standard Shipping. Expedited Shipping remains $12.80 regardless of order value.

Delivery times are estimates, not guarantees. They start from the date of shipment (after processing), not the date of order.

4. Order Tracking

Once your order ships, you will receive a shipping confirmation email containing a tracking number and a link to the carrier's tracking page.
Tracking information may take 24-48 hours to update after you receive the email.
You can also log in to your account on our Site to view real-time order status.
If you have not received tracking information within 5 business days of your order, please contact jerseyhelp@hotmail.com.

5. Customs, Duties & Import Taxes

For international orders outside the United States: Your order may be subject to import duties, taxes, and customs clearance fees levied by your country. These charges are not included in the product price or shipping cost displayed at checkout and are the responsibility of the recipient.

ProSportsKit is not responsible for delays caused by customs processing in the destination country.
Refusal to pay customs duties will result in the package being returned to us; in such cases, original shipping costs are non-refundable, and any return-to-sender fees may be deducted from your refund.
For specific duty / VAT estimates, please contact your local customs office.

6. Shipping Address

Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
If you realize you've entered an incorrect address, contact us within 12 hours at jerseyhelp@hotmail.com. After the order has shipped, address changes may not be possible and may incur a re-routing fee.

7. Lost, Damaged, or Stolen Packages

Lost packages: If tracking shows "Delivered" but you have not received the package, please check with neighbors, household members, building management, and your local post office first. If still missing after 48 hours, contact us and we will file a carrier claim on your behalf. Replacements or refunds are issued after the carrier confirms the loss.
Damaged in transit: If your package arrives visibly damaged, please take photos before opening and contact us within 7 days. We will arrange a replacement at no charge.
Stolen packages (porch piracy): Once the carrier marks a package "Delivered," risk of loss passes to the buyer. We strongly recommend shipping to a secure address (workplace, attended mailbox, etc.) for high-value orders. We are not liable for theft after delivery is confirmed.

8. Multiple Item Orders

When you order multiple items, they may ship separately from different fulfillment centers to ensure faster delivery. You will receive a separate tracking number for each shipment, and you will not be charged additional shipping fees for split shipments.

9. Pre-Orders & Backorders

From time to time, we may offer pre-order or backorder options for items that are temporarily out of stock. Estimated ship dates will be displayed on the product page. Pre-order items are charged at checkout. You may cancel a pre-order at any time before it ships for a full refund.

10. Free Shipping Promotions

From time to time, we may offer free shipping promotions above a certain order threshold. Promotional terms are subject to change. Free shipping promotions apply to standard shipping to the destination country only; expedited shipping upgrades are billed at the regular rate.

11. Holiday & Peak Season Notice

During major holidays (e.g., Christmas, New Year, Black Friday, Thanksgiving, Chinese New Year), delivery may take longer than estimated due to carrier volume. Please order early to ensure delivery in time for holidays and special events.

12. Contact Us

For shipping-related questions, please contact us:

Email: jerseyhelp@hotmail.com
Subject line: "Shipping Question — Order #XXXXX"
Response time: within 12-24 hours

This Shipping Policy is incorporated into our Terms of Service.

Refund & Return Policy

Last updated: August 27, 2026 · ProSportsKit (prosportskit.com)

We want you to be happy with your purchase from ProSportsKit. If something isn't right, this policy explains how returns and refunds work.

Our after-sales promise: 30 days of free returns and exchanges from the date of delivery, plus a 365-day after-sales guarantee against quality defects on every order.

1. 30-Day Free Returns & Exchanges

You have 30 calendar days from the date of delivery to request a free return or exchange for most items — return shipping is on us. After this window, standard returns are no longer available, but quality issues may still be covered by our 365-Day After-Sales Guarantee.

Condition	Window	Outcome
Unused, unwashed, tags attached, original packaging	Within 30 days of delivery	Full refund + free return shipping
Defective, damaged, or wrong item	Within 30 days of delivery	Full refund or free replacement + free return shipping
Quality issue after 30 days	Within 365 days of delivery	Covered by the After-Sales Guarantee (Section 2)
Used, washed, or with removed tags	—	Not eligible for refund
Final sale / clearance items	—	Not eligible for refund
Gift cards	—	Non-refundable

2. 365-Day After-Sales Guarantee

Every order from ProSportsKit is covered by a 365-day after-sales guarantee against quality defects. If a problem appears after the 30-day return window has passed — for example:

Stitching, seams, or hems coming apart
Peeling, cracking, or fading prints, player names, or numbers
Fabric defects such as holes or abnormal colour bleeding
Zippers, buttons, or other hardware failures

simply email jerseyhelp@hotmail.com with your order number and clear photos of the issue. Once confirmed, we will offer a free replacement or a refund — in most cases you won't even need to ship the item back.

The guarantee covers manufacturing and quality defects under normal use. It does not cover damage caused by misuse, improper washing or drying, accidental damage, or normal wear and tear.

3. Eligibility Conditions

To be eligible for a return, your item must be:

Unused and unwashed — no signs of wear, deodorant marks, makeup, perfume, or odors
In original condition — all original tags and labels still attached
In original packaging — polybag, box, and any included inserts
Accompanied by proof of purchase — order number, receipt, or packing slip

Items that do not meet these conditions will be returned to you at your expense, or a partial refund (up to 50%) may be issued at our discretion for items showing minor use.

4. Non-Returnable Items

The following items are not eligible for return or refund:

Gift cards
Final sale and clearance items (clearly marked at time of purchase)
Customized or personalized jerseys
Items that have been worn, washed, altered, or damaged by the customer
Items missing original tags, labels, or packaging
Items returned more than 30 days after delivery

5. How to Initiate a Return

Please follow these steps:

Contact us first. Email jerseyhelp@hotmail.com with your order number, the item(s) you wish to return, and the reason. Returns sent without prior authorization may not be accepted.
Receive Return Authorization. We will review your request and, if approved, send you a Return Merchandise Authorization (RMA) number and the return shipping address within 2 business days.
Package the item securely. Use the original packaging if possible. Include the RMA number inside and write it clearly on the outside of the package.
Ship within 14 days of receiving the RMA. Ship to the return address we provide.
Share tracking info. Email us the tracking number so we can monitor the return.

6. Return Shipping Costs

Within the 30-day return window, return shipping is free for all approved returns and exchanges:

Reason for Return	Return Shipping Cost
Defective, damaged, or wrong item received	Free — prepaid label provided
Size exchange (same item, different size)	Free — one free exchange per order
Change of mind / no longer needed	Free — prepaid label provided

Once your return is authorized, we will email you a prepaid return shipping label — simply print it, attach it to the package, and drop it off at the carrier location. Please package the item securely; items damaged on the return journey due to insufficient packaging may qualify only for a partial refund.

7. Refunds

7.1 Inspection

Once your return is received, please allow 3-5 business days for us to inspect the item and confirm it meets the eligibility conditions. We will notify you of the approval or rejection of your refund.

7.2 Refund Processing

If approved, your refund will be processed within 5-10 business days, and a credit will automatically be applied to your original payment method. Please note:

Credit/debit card refunds may take an additional 3-7 business days to appear on your statement, depending on your card issuer.
PayPal refunds typically appear within 1-3 business days.
Original shipping charges are non-refundable unless the return is due to our error.

7.3 Partial Refunds

In certain situations, only partial refunds are granted (if applicable):

Items with obvious signs of use
Items missing original packaging or tags
Items not in their original condition due to customer damage
Any item returned more than 30 days after delivery

7.4 Late or Missing Refunds

If you haven't received your refund after 15 business days:

Check your bank account or payment method again.
Contact your credit card company or bank — it may take additional time to post.
Contact your payment processor (PayPal, etc.).
If you've done all of this and still have not received your refund, please email jerseyhelp@hotmail.com.

8. Exchanges

We offer free size exchanges for the same item in a different size, subject to availability — exchange shipping is free in both directions within the 30-day window. To request an exchange, contact us at jerseyhelp@hotmail.com with your order number and the desired size. Exchanges for different items (e.g., different player, different team) are not supported — please place a new order and return the original item for a refund.

9. Damaged, Defective, or Wrong Items

We stand behind the quality of our products. If you receive a damaged, defective, or incorrect item:

Contact us within 7 days of delivery at jerseyhelp@hotmail.com
Include your order number and clear photos of the issue (and the shipping label / packaging if damaged in transit)
We will send a replacement at no charge, or issue a full refund including original shipping — your choice
We will provide a prepaid return label for the defective/incorrect item

Reporting damage promptly helps us route replacements faster and supports any shipping insurance claim.

10. Order Cancellations

If you wish to cancel an order, contact us within 12 hours of placing it at jerseyhelp@hotmail.com. Once an order has been processed or shipped, it cannot be cancelled, but you may return the item per this policy after delivery.

11. EU / UK 14-Day Cooling-Off Right

If you are a consumer in the European Union or United Kingdom, you have a statutory right to cancel your order within 14 days of receiving the goods, for any reason ("cooling-off period"). To exercise this right, you must inform us of your decision to cancel by a clear statement (e.g., email) within the 14-day period. Goods must be returned within 14 days of notifying us. We will refund the price paid for the goods plus standard shipping costs (excluding any express or premium shipping surcharges) within 14 days of receiving the returned goods or proof of shipment.

12. Contact Us

For any return or refund questions, please contact us:

Email: jerseyhelp@hotmail.com
Subject line: "Return Request — Order #XXXXX"
Response time: within 12-24 hours

This Refund & Return Policy is incorporated into our Terms of Service.